It was 3 o'clock in the afternoon in Europe, 9 o'clock at night in China. An European customer of ZhongyunTech was faced with common challenges for pipe production, and has contacted us for a solution. Our after-sales engineer has delivered immediate feedback accordantly to the customer, and their issue was solved within 30 minutes.
Quick response to customer needs is the commitment that we have made to better service our customers, and we have been upholding this commitment over the past two decades, and will continue to do it. Considering that customers come from different regions around the world, our after-sales engineers and technicians work with flexible working hours to adapt to customer's needs.
There is no machine can run forever without any failure. ZhongyunTech's team is always up to the task for better servicing our customers to help minimize their downtime.